Reference

megapoker99 Privacy Policy for Your Account

megapoker99 Privacy Policy explains how we collect, use, protect, and remove data connected with your account, wallet activity, and device access.

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CONTACT OUR TEAM

Get Help With a Privacy Policy Request

A clear contact route matters when you want to ask what data we hold or correct an account detail. Use our live chat or the contact route shown in your account area and include the email or phone number linked to your profile, without sending a password or wallet PIN. We may ask for an account step to confirm that the request comes from you. For a payment question, include the DANA, OVO, GoPay, QRIS, bank transfer, or virtual account reference only when our support team requests it.

Team online

Live chat

Ask about the Privacy Policy, a cookie choice, or a personal data request through live chat. We will use the account contact details you provide to locate the correct record, and we will not ask you to publish a password, PIN, or full payment credential.

Account contact route

If your request concerns phone verification, a login event, or a device record, use the contact path available after account access. Describe the change you want clearly so we can check the relevant profile details without confusing your request with a cashier status question.

Payment reference check

For privacy questions connected with DANA, QRIS, bank transfer, or virtual account records, provide the transaction reference when requested. We use that limited reference to locate the matching record, while wallet passwords and security codes should remain private to you.

DATA CONTROL DETAILS

Cookies, Devices, and Account Protection

Our Privacy Policy covers the practical details behind account protection, from a phone verification event to a device returning to the lobby after a login.

Data collection

We may record contact details, phone verification results, login timestamps, device type, browser signals, account actions, and payment references. These details help us identify your account, respond to a request, match a cashier event, and investigate suspicious access without asking for your wallet password.

Cookie settings

Cookies can keep your session active, remember a language or display choice, and show us where a page encounters a technical error. You can manage browser cookie controls, although disabling necessary cookies may interrupt login, phone verification, or the route from your account to the lobby.

Mobile devices

When you use a phone or tablet, we may process device and browser signals linked to your session. This supports account protection when you move from login to titles such as Fishing War Mobile Play, but it does not give us your device password or wallet PIN.

Account security

We use phone verification, session controls, access logs, and unusual-activity checks to help protect your profile. If a login looks unfamiliar, we may pause a request while confirming account ownership. Keep your sign-in details private and contact us if a device record does not look like yours.

Retention period

We keep personal data only while it supports account operation, security checks, support handling, payment reconciliation, or a legal requirement. After that period, we delete or anonymise the relevant record where practical. A request to remove data may therefore be limited by records we must retain.

Change requests

You can ask us to correct contact details, explain a stored record, or remove eligible data through live chat or the account contact route. Include the requested change and your linked account contact. We verify identity first, then confirm what action we can take under applicable law.

Privacy Policy Answers for Indonesia Accounts

These Privacy Policy answers address the questions we expect you to ask before opening an account or contacting support. Each answer relates to data handled by megapoker99, including wallet references, phone verification, cookies, devices, and requests to change or remove information. Where access or eligibility is discussed, it depends on local law.

It covers data connected with your account, phone verification, login activity, device signals, cookies, selected lobby actions, support requests, and payment references. It also explains why we use those records, when limited sharing may occur, how long records are retained, and how you can ask about your data.

We use a limited DANA or QRIS reference to match a cashier event with the correct account and check its status. The same principle applies to OVO, GoPay, bank transfer, and virtual account records. We do not need your wallet password or security code for this reconciliation.

Yes. Send a correction request through live chat or the account contact route, using the phone number or email linked to your profile. Explain which detail is wrong and what it should say. We may verify your identity before changing the record, especially after phone verification.

On mobile, cookies and device signals can keep a session working, remember settings, and help detect unusual access between login and the lobby. You can adjust browser controls, but necessary cookies may be required for account access. We do not receive your phone unlock code or wallet PIN.

We retain data while it is needed for account operation, security checks, support handling, payment reconciliation, or a legal duty. When the purpose ends, we delete or anonymise the record where practical. Some removal requests may be limited because certain records must remain available for legal reasons.

Contact us through live chat or the account contact route and state that you want an eligible personal data record removed. Include your linked contact detail, but never send a password or PIN. We confirm ownership, assess any retention duty, and tell you which records can be removed.

We may provide limited data to service providers that support hosting, security, customer contact, or payment reconciliation. They receive only what is needed for the stated task and are not given permission to use your data for unrelated purposes. Access remains subject to local law and our account controls.

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